- Call out charges for lost keys where keys have not been left in the lockbox as instructed, after reporting maintenance issues.
- Keys not left in the lockbox and the end of your stay.
- Excess trash left on the departure (more than 3 black bags). Trash collection is on specific days, please return emptied bins promptly from the street to the house once the collection has been completed.
- Any deliberate damage or gross negligence as determined by USAirtours Villas team and the property management company.
- Charges associated with either smoking in the home and/or pets in the home. Neither is permitted.
- Frozen air condition units caused by leaving doors and windows open and temperatures setting below 70 degrees Fahrenheit, 21 degrees Celsius.
- Blocked toilets – charges as a result of a plumber/management company being called to unblock due to excess paper and/or any foreign objects.
- Late checkout charges where the home is not vacated by 10am.
- Unreported accidental damages.